1. Help Center
  2. Extenteam Partners - FAQs and Support

What are the Overtime Preferences for Team Members

One of the key features of Extenteam's internal time tracking tool, Hubstaff, is setting weekly limits for each team. This can be used by the Partners who want to limit the number of hours that a team member works in a week.

Below are the overtime options which the Partners can select and implement for their team members:

Option 1:

Overtime is not allowed at all. A team member is only permitted to work 8 hours a day (40 hours a week). Hubstaff will have a hard stop at the end of the shift.

  • A team member is expected to start wrapping up 10 to 15 minutes prior to the end of the shift to finalize his/her tasks before Hubstaff stops tracking time.
  • Plotted schedule in Hubstaff: 8 billable hours a day (40 billable hours a week). Note: Schedules beyond 8 hours a day will have unpaid breaks.
  • Minimum and maximum billable hours: 8 hours a day (40 hours a week)

Option 2:

Overtime is allowed up to 30 minutes per shift to give way for completion of tasks with no prior approval required. This is typically considered as the "wrap up time" for a team member.

  • A team member is given a maximum of additional 30 minutes to finalize his/her tasks before Hubstaff stops tracking time.
  • Plotted schedule in Hubstaff: 8.5 billable hours a day (42.5 billable hours a week).
    Note: Schedules beyond 8 hours a day will have unpaid breaks. Despite the pre-plotted 8.5 hours limit per day, the partner will be billed based on the actual hours a team member has worked after validation from the Workforce team.
  • Minimum billable hours: 8 hours a day (40 hours a week)
  • Maximum billable hours: 8.5 hours a day (42.5 hours a week)
  • Ex: Team Member A worked for an additional 15 minutes, the partner will be billed for 8 hours + 15 minutes for that day.

Option 3:

Overtime is allowed with prior written consent of the direct manager.

  • There are instances wherein a team member will be requested to render overtime work based on the needs of the partner. This is permitted as long as the team member secures a written proof of approval from his/her direct manager and submit to the Extenteam’s Workforce Management via the HR ticketing system.
  • Once this requirement is met and verified, the Extenteam’s Workforce Management will record and log the overtime hours under the team member's timesheet.
  • Billable hours: 8 hours a day + additional approved overtime hours for the day (40 hours + additional approved overtime hours for the week).

For any questions or clarifications, please reach out partnersuccess@extenteam.com.