Extenteam is a global company with team members and vendors across the globe, and we centralize our vendor payments through BILL (bill.com).
How does BILL (bill.com) work?
- If it is your first time using bill.com to receive payments, click here to learn how to set up an account.
- If you do NOT prefer to set up an account with BILL (bill.com), that's fine. However, please note that bill.com will send you a physical check instead.
How to send an invoice?
- Fill out a W9 form and email it to accounting@extenteam.com.
- Send your invoice in PDF format to extenteam@bill.com. This is the Accounts Payable email address that is linked to Extenteam's BILL account.
- Ensure that your invoice clearly indicates the following:
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- Your company name
- Your company address
- Contact number and email address
- Unique invoice number (do not use the same invoice number twice)
- Invoice date
- Agreed terms of payment per the vendor contract
- Description of the services provided (must included the period / dates of service)
- Quantity or number of hours worked
- Unit price or hourly rate / flat rate (whichever is applicable) with total amount due in US dollars
See below sample invoice:
When should a vendor send an invoice?
In order to maintain accounting month end deadlines, please submit invoices no later than the 1st of each month for services performed in the previous month.
If services performed conclude prior to the end of the month, submit the invoice within 2 business days of completing the services.
When will the invoice be paid?
The turnaround time for the processing of vendor invoices is 5 to 7 business days.
How will I know the status of my invoice?
If you have any questions about the status your invoice, whether the invoice is entered, approved or paid out, BILL (bill.com) will provide you updates through email.
Notes:
- Please note that extenteam@bill.com is linked to our Accounts Payable system, and our Accounting team cannot respond or exchange emails through this email address. Its sole purpose is for our vendors to email the invoices over.
- If you have further questions other than the status of your invoice, send a ticket to accounting@extenteam.com. Our Accounting team can respond or exchange emails through this email address.
For any questions or clarifications, please email accounting@extenteam.com.